Terms Of Services
Last Updated: [1/30/2026]
These Terms and Conditions ("Terms") govern your access to and use of the WeDecide website, platform, and services (collectively, the "Service") provided by WeDecide Ltd ("WeDecide", "we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Acceptance of Terms
By creating an account, submitting content, or otherwise using the Service, you confirm that you are at least 16 years of age (or 13 in the United States with parental consent), have the legal capacity to enter into these Terms, and agree to comply with all applicable laws and regulations.
2. Description of Service
WeDecide is a civic digital twin platform that enables citizens to share experiences, view aggregated community data, track legislation, communicate with elected representatives, and organise with neighbours. The Service includes both citizen-facing features and institutional dashboards for elected officials and government officers.
3. User Accounts
1. You are responsible for maintaining the confidentiality of your account credentials.
2. You are responsible for all activities that occur under your account.
3. You must provide accurate and complete information when creating an account.
4. You must notify us immediately of any unauthorised use of your account.
5. We reserve the right to suspend or terminate accounts that violate these Terms.
4. User Content
4.1 Your Submissions
"User Content" includes stories, survey responses, messages, comments, and any other content you submit to the Service. By submitting User Content, you:
• Grant WeDecide a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, adapt, publish, and display User Content for the purpose of operating and improving the Service, including creating aggregated analytics.
• Represent that you own or have the necessary rights to submit the content.
• Understand that anonymous submissions cannot be retrieved, modified, or deleted after submission.
4.2 Content Standards
You agree not to submit content that:
• Is false, misleading, or intentionally deceptive.
• Is defamatory, libellous, threatening, harassing, or abusive.
• Incites violence, hatred, or discrimination against any group.
• Contains personal information about others without their consent.
• Infringes intellectual property rights of any party.
• Contains malware, spam, or any form of automated content.
• Violates any applicable law or regulation.
4.3 Content Moderation
We reserve the right, but have no obligation, to review, edit, or remove User Content that violates these Terms or is otherwise objectionable. We may suspend or terminate users who repeatedly violate content standards.
5. Acceptable Use
You agree not to:
• Use the Service for any unlawful purpose.
• Attempt to gain unauthorised access to any part of the Service.
• Interfere with or disrupt the Service or servers.
• Scrape, harvest, or collect data from the Service without permission.
• Impersonate any person or entity.
• Use bots, scripts, or automated methods to interact with the Service.
• Manipulate or artificially influence community data or analytics.
• Use the Service to conduct political campaigns in violation of election laws.
6. Institutional Accounts and Subscriptions
For institutional users (elected officials, council officers, candidates):
6. You must verify your identity and official capacity.
7. Paid subscriptions are billed monthly or annually as selected.
8. You may cancel at any time; access continues until the end of the billing period.
9. Refunds are provided only as required by applicable law.
10. We reserve the right to change pricing with 30 days' notice.
7. Intellectual Property
7.1 Our Intellectual Property
The Service, including its design, features, content, trademarks, logos, and underlying technology, is owned by WeDecide and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.
7.2 Aggregated Data
Anonymized, aggregated data derived from User Content belongs to WeDecide. This data may be made publicly available, shared with researchers, or used to improve civic outcomes. Individual User Content remains subject to your privacy choices.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
• Accuracy, reliability, or completeness of any data, including Humanity Scores and analytics.
• Fitness for a particular purpose.
• Uninterrupted or error-free operation.
• That any representative will respond to your messages.
WeDecide does not endorse any political party, candidate, or position. The platform is designed to facilitate civic engagement, not to influence electoral outcomes.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEDECIDE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability will be limited to the fullest extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless WeDecide and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Service, your User Content, or your violation of these Terms.
11. Termination
• You may terminate your account at any time by contacting support@wedecide.com or using the account deletion feature.
• We may suspend or terminate your account immediately if you violate these Terms.
• Upon termination, your right to use the Service ceases immediately.
• Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will survive.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles. If you are a consumer in the European Union or United Kingdom, you retain the protection of mandatory provisions of your local consumer law.
12.2 Dispute Resolution
We encourage you to contact us first to resolve any dispute informally. If informal resolution fails:
• EU/EEA Consumers: You may use the EU Online Dispute Resolution platform at ec.europa.eu/odr.
• UK Consumers: You may refer disputes to an approved Alternative Dispute Resolution provider.
• US Users: Any dispute shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that you may bring claims in small claims court if eligible.
• All Other Users: Disputes shall be subject to the exclusive jurisdiction of the courts of Estonia.
12.3 Class Action Waiver (US Users)
To the extent permitted by law, you agree to resolve disputes on an individual basis and waive any right to participate in class actions or class-wide arbitration.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last Updated" date. For significant changes, we will provide additional notice (such as email or in-app notification). Your continued use of the Service after changes constitutes acceptance of the modified Terms.
14. General Provisions
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and WeDecide.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Our failure to enforce any right does not waive that right.
• Assignment: You may not assign your rights under these Terms. We may assign our rights to any successor.
• Force Majeure: We are not liable for failures caused by circumstances beyond our reasonable control.
15. Contact
For questions about these Terms:
Email: legal@wedecide.com
WeDecide Ltd, [Address], Tallinn, Estonia
Opt-Out & Data Request Form
Exercise Your Privacy Rights
Use this form to exercise your privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other state and international privacy laws.
You may also submit requests by emailing privacy@wedecide.com with the subject line "Data Rights Request."
Section 1: Your Information
Full Name: _______________________________________________
Email Address (associated with your account): _______________________________________________
Country of Residence: _______________________________________________
State/Region (if applicable): _______________________________________________
Account Username (if different from email): _______________________________________________
Section 2: Type of Request
Please select all that apply:
☐ Access Request – Provide me with a copy of the personal data you hold about me.
☐ Correction Request – Correct inaccurate personal data you hold about me.
☐ Deletion Request – Delete my personal data ("Right to be Forgotten").
☐ Data Portability – Provide my data in a portable, machine-readable format.
☐ Restrict Processing – Limit how you process my data.
☐ Object to Processing – I object to processing of my data based on legitimate interests.
☐ Withdraw Consent – Withdraw my previously given consent for data processing.
☐ Opt-Out of Marketing – Stop sending me marketing communications.
☐ Do Not Sell or Share (CCPA/CPRA) – Opt me out of the sale or sharing of my personal information. (Note: WeDecide does not sell personal data, but you may still submit this request.)
☐ Other (please describe below)
Section 3: Additional Details
Please provide any additional information that will help us process your request (e.g., specific data you wish corrected, reason for objection, clarification of your request):
________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________
Section 4: Verification
To protect your privacy, we must verify your identity before processing certain requests. We may contact you at the email address provided to confirm your identity. For some requests, we may ask for additional information (such as answers to security questions or a copy of government ID with sensitive information redacted).
Section 5: Authorised Agent (if applicable)
If you are submitting this request on behalf of another person (as an authorised agent), please provide:
Agent Name: _______________________________________________
Agent Email: _______________________________________________
Proof of authorisation must be attached (e.g., signed letter, power of attorney).
Section 6: Declaration
I declare that the information provided in this form is accurate and that I am the individual whose personal data is the subject of this request, or I am authorised to act on their behalf.
Signature: _______________________________________________
Date: _______________________________________________
How We Process Your Request
11. Acknowledgement: We will acknowledge receipt of your request within 72 hours.
12. Verification: We may contact you to verify your identity.
13. Processing: Under GDPR/UK GDPR, we will respond within one month. Under CCPA/CPRA, we will respond within 45 days. Complex requests may require an extension, and we will notify you if so.
14. Response: We will fulfil your request or explain any exemptions that apply.
Important Notes
• Anonymous Submissions: If you submitted stories anonymously, we cannot identify or delete them because they are not linked to your account.
• Legal Retention: Some data may be retained to comply with legal obligations, resolve disputes, or enforce our agreements.
• Service Impact: Deleting your data or withdrawing consent may affect your ability to use certain features of the Service.
• No Fee: We do not charge a fee for processing requests unless they are manifestly unfounded or excessive.
Submit This Form
Email: privacy@wedecide.com (attach completed form)
Online: wedecide.com/opt-out (interactive form)
Post: WeDecide Ltd, [Address], Tallinn, Estonia
For questions about this form or your privacy rights, contact privacy@wedecide.com.
